Analisisi Manajemen Risiko Teknologi Informasi pada Layanan Umroh Digital di Indonesia

Authors

  • Mahmuddin Universitas Islam Negeri Ar-Raniry
  • Muhammad Ridha Maulana Universitas Islam Negeri Ar-Raniry

Keywords:

digital umrah services, information technology, risk management, data, digital literacy

Abstract

This study aims to analyze the transformation of information technology and risk management in digital Umrah services in Indonesia. The digitalization of Umrah services has shifted conventional service systems into technology-based systems covering all processes, from registration to post-pilgrimage evaluation. This research employs a qualitative approach using a library research method by analyzing relevant academic literature. The findings indicate that digital transformation enhances efficiency, transparency, and service quality, but also introduces various information technology risks. The main risks identified include data security and privacy issues, system dependency, digital fraud through illegal platforms, non-compliance with sharia principles, and gaps in digital literacy. Therefore, a systematic and integrated risk management approach is required to minimize potential losses and strengthen public trust. This study highlights that the success of digital Umrah services depends not only on technological advancement but also on comprehensive, inclusive, and sustainable risk management

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Published

30.04.2026

How to Cite

Mahmuddin, & Ridha Maulana, M. (2026). Analisisi Manajemen Risiko Teknologi Informasi pada Layanan Umroh Digital di Indonesia. Al-Mabrur: Jurnal Manajemen Haji Dan Umrah, 1(1), 56–63. Retrieved from https://journal.ar-raniry.ac.id/index.php/almabrur/article/view/9994

Issue

Vol. 1 No. 1 (2026)

Section

Articles

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